General Terms & Conditions

 

Payment Policy

Payment is due in full at the time customer places the order. In order to assure product supply and completion Inkbleat reserves the right to cancel any order if proofs have not been approved within thirty (30) days from date of initial order. Inkbleat reserves the right to seek collection of all payments due in the event customer’s credit card payment is rejected or denied. Such collection costs may include interest at the then applicable maximum legal rate, plus all reasonable attorney’s fees and costs associated with such collection.

 

Changes to Customer’s Order

Changes to Customer’s quantity, graphic design components, fonts, wording, etc. may be made during the proof process. Inkbleat shall provide three (3) proofs to any order without any additional cost. Proofs requested after the allotted three (3) will be charged $20. Any charges relating to changes to Customer’s order such as additional proof fees, increases or decreases in quantity, and other arbitrary cost-related items will be updated and reflected on Customer’s final invoice.

 

Cancellations, Returns and Refunds

We're sure you'll be happy with your purchase, but if you're not satisfied for any reason, please contact us. Once a final proof has been approved by the customer, we will not issue refunds and due to the customization of your purchase, we cannot accept returns.



Tracking Your Order

T​racking information for any order can be found on your invoice once shipped.



Customer Responsibility

Inkbleat ships all products via first class, priority mail unless otherwise requested by the customer. All shipping details and information will be provided to the customer on the date the product is shipped. Title and risk of loss in transit shall pass to the customer upon the date product is shipped in accordance with all applicable federal, state, provincial or local laws or regulations and it is the responsibility of the customer to notify Inkbleat within (3) days of the estimated delivery date, if the order has not been received, after this time Inkbleat has no responsibility to his matter.

 

Customer Approval

Inkbleat expects our customers to review and verify that all spelling, grammar, colors, and any other printed content is correct in the proofs they receive. Customers are responsible for making any and all necessary corrections before indicating their approval to send the job to production. Inkbleat cannot be held liable in any way for errors in spelling, grammar, color and all other printed content once the proof has been approved by customer. Customers are obligated to pay all original and additional costs in the event that an order needs to be reprinted due to errors that existed in an approved proof.

 

Variations

Due to the artistic content of our designs and the natural origin of many of our materials, there may be some slight variation from piece to piece. All of our products are individually inspected against the highest quality standards.

 

Satisfaction

Inkbleat is proud of our strong history of customer satisfaction and we aim to exceed Customer’s expectations in our products and our service. In order to guarantee satisfaction, the customer should inspect the order carefully once it arrives. If, for any reason, customer is not satisfied with the order, customer should contact us within three (3) business days of receipt of delivery. We will evaluate the request at that time and determine how to address it. We cannot honor requests to repair or replace damaged goods if the request is submitted more than fourteen (14) days after the order is shipped.

 

Product Selection & Offering

All prices, product designs, and their accessories are subject to change without notice. From time to time product supplies are discontinued by supplier, if a product is discontinued, Inkbleat will contact the customer within a reasonable time once Inkbleat is aware of the supply shortage.

 

Advertising and Marketing

Inkbleat reserves the right to use any and all products designed and produced by its staff for advertising and marketing purposes, whether such creation is a custom order or otherwise. This use also includes, but is not limited to using customer testimonials and customer designs as product samples, in photographs and in advertisements. This applies to all marketing and advertising by Inkbleat both online, verbal media and in print. If customer is opposed to any aspect of his/her design being used in this manner, customer must notify us in writing at the time of order placement.

Card Design Logo

All cards include a small Inkbleat logo printed on the back of the card.

Ownership & Proprietary Rights

All designs and graphical representations and rights, title and interest of any printed materials created by Inkbleat, whether custom order or otherwise, are the sole and exclusive property of Inkbleat. The products and content represented on this website and in printed marketing material may not be reproduced in any fashion without the express written consent of Inkbleat.

 

Liability

Inkbleat cannot accept liability beyond the remedies set forth in these terms and conditions and Customer’s order details. This limitation shall include, but not be limited to any liability for product not being available for use, lost profits, loss of business or any other damages. Except as otherwise expressly provided herein, Inkbleat will not be liable for any consequential, special, indirect or punitive damages and in any such event, Inkbleat liability for any claim of loss shall be limited to the product order price paid by Customer.

 

Arbitration

All claims and disputes arising under or relating to this Agreement are to be settled by binding arbitration in the state of Texas or another location mutually agreeable to the parties. The arbitration shall be conducted on a confidential basis pursuant to the Commercial Arbitration Rules of the American Arbitration Association. Any decision or award as a result of any such arbitration proceeding shall be in writing and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses, and reasonable attorneys' fees. Any such arbitration shall be conducted by an arbitrator experienced in commercial transactions and shall include a written record of the arbitration hearing. The parties reserve the right to object to any individual who shall be employed by or affiliated with a competing organization or entity. An award of arbitration may be confirmed in a court of competent jurisdiction.

 

Governing Law/Venue

These terms and conditions and any purchase order terms placed with Inkbleat or any claim, dispute or controversy arising from such terms or purchase shall be governed by the laws of the State of Texas, including the Texas Uniform Commercial Code. Unless otherwise indicated by the context, whenever a term used in this Contract is defined in the Texas Uniform Commercial Code, the definition contained therein is controlling as to the meaning of the term.

100% Secure Ordering

​Our shopping cart is 100% secure. We use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our Web site cannot be read in the event it is intercepted by someone else.

 

How do I know my credit card information is secure?

To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."

 

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.



What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)

  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

 

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.



We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.



Do we use cookies?

We do not use cookies.



Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.



Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.



Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.



Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.



Your Consent

By using our site, you consent to our websites privacy policy.



Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.



This policy was last modified on 12/7/17



Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.



www.inkbleat.com
PO Box 19016
Houston, TX 77224
USA
kristin@inkbleat.com

Proudly located deep in the heart of Houston, Texas

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